PC Business Machines (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using our site, you agree to the practices described here.

Information We Collect

We only collect information you choose to give us, plus a small amount of standard technical data:

• Information you submit. When you fill out our contact form or email us, we collect your name, company, email address, phone number, and the contents of your message.
• Technical data. Like most websites, our host automatically logs basic information such as your browser type, device, and the pages you visit. This helps keep the site running and secure.
• Cookies. Our site may use small files called cookies to remember preferences and understand general site usage. You can disable cookies in your browser settings.

How We Use Your Information

We use the information you provide to:

• Respond to your quote requests, service tickets, and questions
• Provide sales, service, and support for the equipment you use
• Send you information you’ve requested about our products and services
• Improve our website and the way we serve customers

Who We Share It With

We share information only with the service providers that help us run our business, and only as needed to do their job:

• Our form provider processes contact-form submissions and delivers them to our inbox.
• Our email and website hosts store and transmit the messages you send us.
• Vendors and financing partners (such as our equipment manufacturers or financing partner) only if you are pursuing a purchase, lease, or service that requires it — and only the information needed to complete that request.

We may also disclose information if required by law, or to protect our rights, safety, or property.

How We Protect Your Information

We use reasonable administrative and technical safeguards to protect the information you share. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

How Long We Keep It

We keep the information you send us only as long as needed to respond to your request, provide ongoing service, and meet our business and legal obligations. You can ask us to delete it at any time (see below).

Your Choices and Rights

You can:

• Ask what information we hold about you
• Ask us to correct or delete your information
• Opt out of any non-essential emails from us

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). To exercise any of these, just contact us using the details below and we’ll respond promptly.

Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “last updated” date at the top of this page. Significant changes will be clearly noted.

Contact Us

If you have any questions about this policy or your information, reach us at:

• Email: support@pcbmonline.com
• Phone: 1 (877) 937-7226